Hello!

Below is the email I sent to my existing clients explaining the current transition.

Feel free to watch this video instead of reading if that is easier for you!

Thank you! And please reach out if you have any questions or concerns.

My business is shifting!

I'm excited to share that I will be joining the Durham Community Bodywork (DCBW) collective, a group of bodyworkers whose vision resonates with me. While this is a positive change, it will involve a transition period and a few changes for you.


IF YOU DON'T LIKE READING EMAILS- YOU CAN WATCH THE VIDEO I MADE EXPLAINING THE CHANGES. 

THE CHANGES:
My online booking site will have a slightly different appearance, but the functionality will remain largely the same.

With me, you're used to paying before your appointment. But now, you will pay at the time of service, after your massage. So- You will not be able to enter your coupon codes but don't worry! I am keeping track of them and will honor them!

If you prefer paying for your massage beforehand you can buy yourself a gift certificate.

If you had an account with me it will be deactivated soon. If you like having an account (because it allows you to cancel and reschedule your appointments more easily), please make a new account on the DCBW site. So sorry, I know this is annoying!

***All your existing coupon codes, package codes, and gift certificate codes will be honored.***

I will no longer be offering package deals. The previous deals were ultimately unsustainable for my practice in the long run. 

My pricing structure is changing and I will be increasing my rates, but offering my prices on a sliding scale.

NEW RATES:

60 minutes: $80-$100

120 minutes: $160-$220

PLEASE reach out if you find my new rates difficult to afford. We can work something out.

With these new rates, tipping will no longer be necessary or expected because gratuity is included. The updated pricing allows me to maintain my massage practice without relying on tips.

ALSO: The new booking website will allow you to choose from several massage therapists. For example, Coby, J, and Ruth have let me know that they have a lot of availability right now. And if you've been curious about Thai massage, sign up with John! 

If you have any questions or concerns, please reach out. I am hoping for an easy transition but will be available for any confusion that arises.

THANK YOU for allowing me to do what I do. I love my work and am grateful to all of you.